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Hey There, Thanks for writing in! This question is more suited for our help team at SEOmoz. I am going to create a ticket with your email address and this issue so we can take a look at it closer over there. If you have any other Tool related questions or problems with billing, etc, please email us at help@seomoz.org. We will gladly be able to help you with any of those issues over there. If you have any SEO related questions please don’t hesitate to ask on the QA community site! Have a good one! Nick