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I have had something similar, this is response I received: You don’t have canonical tags on the URL and that’s expected. On pages where BVSEO is implemented, canonical tags must be updated or removed when the product contains more than one page (more than eight) of reviews. BVSEO paginates the product page so all reviews are in the search engines’ index. Canonical tags that point away from a pagination URL will cause search engines to ignore the paginated content. When any of the BVSEO pagination parameters are present (bvstate, bvrrp, bvqap, bvsyp, bvpage), do one of the following: •Remove the canonical tag. This is the most common, recommended solution. •Append the "name=value" pair to the canonical URL.