The recent article from eBay about the performance of their PPC campaigns got me thinking more generally about AdWords and whether maybe the whole thing (especially in the case of eCommerce) might be a complete waste of money.
Obviously, considering Google sucked several billion dollars out of the world last year using just AdWords, I hope not, but hear me out...
There are two reasons why I think AdWords (in the case of online sale of products in a competitive market) are a waste of money:
1. In a competitive market place, the bidding system necessarily means that the cost of an ad is as high as it can be for any given keyword.
What does this mean? It means that, given all bidding parties are intelligent agents (spoiler: they're not), the price of a sale will naturally approach the profit made on that sale and no-one (except for Google) will make any profit.
e.g.
Alex bids $2 to make a $5 return ($3 profit!), so Ben bids $3 to make the same return ($2 profit!), so Carla bids $4 ($1 profit!), until no-one is making a return at all, or at least the return is so minimal as to not be worth the effort.
This is presuming Alex, Ben and Carla are intelligent agents. If they're not, it's highly likely that they'll bid more than their return (e.g. a bid of $6 for a $5 return leading to a loss of $1). In a real world situation where you can multiply these 3 agents by 100s, there is enough stupidity and general noise in the bidding that this is bound to happen.
Result? For your bid to succeed, you have to bid so much that it's not worth bidding.
So: don't bid on AdWords and spend your marketing money on something else.
2. If it did work, we'd all be rich
Let's say I'm wrong about the above. I can find a way to guarantee a positive return on investment (Google themselves constantly go on about how you can easily track and predict your ROI).
If this were the case, surely I could go to any bank or investor and show them my proof, borrow $100tn, and make both me and them trillionaires.
Why are there so few trillionaires??
I might be missing something big here (I'm sure I am) but I just can't convince myself that the system could ever work for anyone other than Google, who are effectively hoovering up the profits of every business in the world.
Please tell me I'm wrong!