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Hi Geoffrey, Sorry to hear it didn't work out with Moz, you can cancel via the billing and subscriptions tab https://moz.com/subscriptions As for a refund might find it better to drop help@moz.com an email and I'm sure they will sort that all out quicker than you can say "Help me Roger!"  or you can try  here - https://moz.com/help/contact Hope we see you again!