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Hey there! By "checked it in my private mode", do you mean that you used an incognito browser to look at your rankings? It's important to note that Moz checks rankings in a process that completely strips personalization from the query, which means it's more representative of a national average for all searchers in the country. You would not necessarily be able to reproduce these rankings in your browser because things like location are factored into your search results (even when you are incognito). One option to replicate rankings results is to use the search profile feature in the MozBar, which does strip personalization. If you're seeing a drop in rankings, you might also checkout out the MozCast to see if there were any spikes in volatility around the time when we collected the data. If you are still concerned about your rankings, feel free to drop us a line at help@moz.com with your campaign details. We'll be happy to look into any questions you might have.

I have a client who has dropped from DA16 to DA1 and lost the few links he had he's NOT happy!! Haven't just spent a few weeks impressing upon him the importance of building up his DA, it's been pretty hard trying to pacify him over this. Great explanation from Rand, but c'mon MOZ when are you going to fix this? And when are you going to enable tracking of DA? AuthorityLabs and others can do it for keyword ranking. I'm sure you can do it for DA and PA. It appears their primary competitor has maintained their DA of 19. So can someone please explain this added twist?