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Hi Chris, Drop in organic results can be due to a different reason. Do the SEO audit of the website and see if it is effected by the latest changes by Google. Check out the link below http://www.seomoz.org/blog/how-to-check-which-links-can-harm-your-sites-rankings Cheers, Preet

We also only do custom 'packages' as no one package is going to work for our different client needs and budgets- we work on an hourly charge out and set up a strategy to be worked through. We find that a lot of our competitors who offer packages offer really unattainable / unreasonable promises, rather than try to grab part of that market we make a point of being and working differently and that's what our clients like about us. On how much to charge, how long will it take to do xxx, what's the hourly rate you need to charge to cover costs etc... And that should be a reasonable amount. Your costs may not be competitive, we cant do 80hr for $2000 which is what some of our direct competitors offer- so we stick to what we do well and work on making that market bigger. Maybe sell 'no packages' as your quality point of difference.

Thanks guys for the advice! Great stuff, has for sure answered my question and finally got an answer! Thanks