Hey Benny,
Sorry about that. We had a brief issue that caused the Rank Tracker Tracking function to not update.
It should be all fixed now if you want to give it a shot. 
Let me know if you have any other troubles.
Cheers,
Joel.
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Hey Benny,
Sorry about that. We had a brief issue that caused the Rank Tracker Tracking function to not update.
It should be all fixed now if you want to give it a shot. 
Let me know if you have any other troubles.
Cheers,
Joel.
Hi Anders,
I took a look at your site and it looks like it may have had a bit of an issue when it was indexed. You'll notice the pages that have No Data listed are also missing the http response.
The link analysis information is pulled directly from our MozScape APi and it seems that title information was not available when the index was compiled.
I hope that helps.
Cheers,
Joel.
Hi Scott,
You can absolutely rely on the tools. It is 100% accurate. The problem was that you are tracking a specific subdomain and your ranking for that keyword is not in that subdomain.
You could resetup the campaign as a root domain campaign as a catch all. That will get you anything off of that domain regardless of whether it's www, blog, store, or whatever.
I know it's frustrating and seeing your ranking suddenly drop off can be worrisome to say the least.
What you can do in the immediate is to set a 301 redirect from http://ssihvac.com to http://www.ssihvac.com and once Google catches up with that, you'll likely see your ranking position returned to the www without having to archive your campaign or anything like that.
You really don't want the www and non-www to resolve independently anyway, so that's something I recommend in general anyway.
I hope that helps.
Cheers,
Joel.
Hey James,
Sorry for the confusion with Open Site Explorer. I'm afraid that Klarke is correct that our MozScape index does not crawl https sites. Unfortunately if your entire site is under the https protocol then it won't get crawled for the index.
As for the backlinks to www.studiowestgym.com it seems that we just did not find very many links. I checked a 3rd party index that is slightly larger and more frequent (majestic) and it looks like they were only able to find 8 backlinks for that site.
Your best bet is to continue your link building/earning and you should see those numbers increase.
Cheers,
Joel.
Hey Gordon,
Thanks for the question! Unfortunately though there's no way to change the order of the campaigns or group them at this time.
I would definitely encourage you to post that idea in our feature request forum: https://seomoz.zendesk.com/forums/293194-seomoz-PRO-feature-requests
That sounds like it would be a useful feature and might not be too difficult to put together. Of course my product team will be able to chime in there. 
Cheers,
Joel.
Hey there,
Thanks for the question. Seeing your previous grades would require to have those previous reports available.
However, you can see the changes in your grading by visiting your On-Page summary. Next to each grade will be a line that's for the change. Most of them won't have any change, but I see a handful on yours that will note that they went up or went down. That should show you how effective your optimization is being or point out problem pages that should be addressed.
I hope that helps. Let me know if you need anything else.
Cheers,
Joel.
Hey Robin,
Thanks for the question. You want to keep in mind with the Link Analysis and any other tools that use Mozscape data, they are updated on the Mozscape schedule. which right now is every 2-4 works and is getting increasingly frequent.
You can check out the calendar of scheduled updates here: https://seomoz.zendesk.com/entries/345964-linkscape-update-schedule as well as keeping an eye on our daily blog for notices that the index has been updated.
I checked out your campaigns and they all have the correct information. 
I hope that helps.
Cheers,
Joel.
Hey Chris,
Thanks for the question.
If you're just exporting the CSV from the Inbound Links tab, it is going to be sorted by PA or DA so it will start with the highest authority pages and work down from there.
If you want to view a more in-depth analysis of the back links you should look at doing an Advanced Report. That will allow you a lot more variable to apply and narrow the scope of your report.
Also, keep in mind that OSE is going to be capped at displaying 25 links per linking root domain. You can view more by drilling down into the domain itself from the linking root domain tab. It will be like this as an example:
http://www.opensiteexplorer.org/links?page=1&target=page&sort=page_authority&group=0&site=www.imdb.com&return_page=1&return_target=page&from_site=wikipedia.org%2F
I hope that answers your question. Let me know if you need anything else.
Cheers,
Joel.
Hey Matt,
Thanks for reaching out.
What you're likely seeing is the links that are to your co.uk are passing along their links to your .com site via that 301.
The 301 itself isn't counted as a link, but any links to those pages with the 301 will be.
I hope that makes sense. Let me know if you have any further questions about that.
Cheers,
Joel.
Hey Dana,
We've been corresponding in email, but I just wanted to update your thread here as well.
We don't use Amazon's bot, we use Amazon Web Service to host our crawler. If you are no longer blocking AWS you should be able to crawl OK moving forward. 
Thanks!
Joel.
Hey David,
Thanks for reaching out. I looked at your account and don't see any crawls that started on the 7th. I do see a crawl that started on the 3rd and hasn't completed because you are blocking all user agents in your robots.txt file.
You have this directive listed:
User-agent: *
Crawl-delay: 10
Disallow: /
That is going to prevent all bots from accessing your site, not just RogerBot.
You'll want to either remove that or add a directive before that for User-agent: RogerBot allowing full access. Once that's done, just wait for the crawl to refresh and it should complete just fine.
Thanks!
Joel.
Hey Stephen & Melinda,
The most common cause of this type of scenario is having your competitors misconfigured in your campaign settings.
If you have your competitor setup for example.com but they have a 301 redirect to www.example.com the system will only look for pages ranking without the www since our competitor metrics only deal with subdomain and not root.
Essentially you need to find which version of the page your competitors are using and use that. I checked your accounts and found that was the cause in both your cases.
I'd be happy to provide more specific examples if you want to email us at help [at] seomoz [dot] org and include your email and campaign information.
Thanks! I hope that makes sense.
Joel.
Hey there,
Thanks for the question. How you have your robots.txt set is actually preventing all bots from even touching on those pages, not just the engines.
If you had a directive allowing RogerBot access to those pages it would be able to touch on them and register that they are blocked from the Search Engines in the robots.txt.
Since our crawler strictly adheres to the robots.txt file you won't have anything populated there. 
I hope that makes sense. Feel free to reach out if you need more information. 
Cheers,
Joel.
Hey Tiberiu,
Thanks for posting your question. I took a look at several of the duplicate content/title errors and found them all to be valid. I am unfortunately not able to check all of them (597) but I checked about a dozen. By and large the common issue was that you're using self-referential canonical tags.
Here's a pretty solid explanation of how we deal with duplicates and canonical:
Assuming A, B, C, and D are all duplicates,
If A references B as the canonical, then they are not considered duplicates
If A and B both reference C as canonical, A and B are not considered duplicates of each other
If A references C as a canonical, A and B are considered duplicated
If A references C as canonical, B references D, then A and B are considered duplicates
So, those 4XX errors, I checked a few and they are definitely valid as well. Here's an example:
http://www.247airporttransfer.co.uk/author/ is a 404 that is reported in your Crawl Diagnostic. Checking the CSV shows me that that page is linked to from: http://www.247airporttransfer.co.uk/airports/gatwick/airport-transfer-to-and-from-gatwick/attachment/gatwick-airport-transfer2/ which gives a 200 OK HTTP response.
I hope that makes sense. To touch on GWT, I can't really speak for what they will or won't show. I can tell you that our crawler is an analytical crawler and is going to report each error it finds.
Cheers,
Joel.
Hey there,
Thanks for reaching out.
I took a look at your campaigns and it looks like you've got all your campaigns setup as subfolder campaigns like this:
http://www.example.com/product-title
The problem is that all the links on your pages go to different subfolders. So there are actually no links to any other pages under that subfolder. 
I would recommend to look at setting up a subdomain or root domain campaign to catch everything regardless of which subfolder it's held in.
I hope that helps. Also make sure to check out the link that Mike posted for you. 
Cheers,
Joel.
Hey Sara,
Thanks for the question. Unfortunately this is something you'd need to take up with Scrapebox. Your API key is setup just fine with the Pro rate limit of 1 request every 5 second. So these authentication issues are going to be due to improperly formed requests by the software.
I also see that you've getting heavily throttled, so you may want to check and see if you have any control over how fast it makes your requests.
I hope that helps. It looks like Scrapebox just has a form to fill out for their support here: http://www.scrapebox.com/contact-us
Cheers,
Joel.
Hi there,
Thanks for the question.
You want to remember that the On-Page reports are generated one of two ways. They can be generated manually in the On-Page report card, or, as is the case here, they can be automatically generated from any Keyword/URL combination that is ranking in the top fifty. 
Essentially that page ranks #3 for that keyword, so it gets an on-page report.
I hope that helps.
Cheers,
Joel.
Hey Si,
That report is there because that URL is ranking for the keyword. The On-Page tool reports on any URL that is ranking for a keyword regardless of how optimized it is for that keyword.
I hope that helps.
Thanks!
Joel.