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Hi Jason, Here are a few articles about this topic that you might like to read: http://searchengineland.com/5-tips-to-get-more-online-customer-reviews-92311 http://www.reviewpro.com/encourage-online-guest-reviews-2313 The advice in these is pretty much common sense, but I do think the suggestions of follow up emails, thank you cards, etc., are good ones. The best thing is when you've got repeat customers who you form a really friendly relationship with...this makes it much easier to ask for a review. For carpet cleaning companies and the like who service a customer a couple of times a year or more, a relationship can be forged which will lead to a genuine review. Also, if you manage to really wow even a one-time customer (if you solve a really tough problem for them, for example) that is a great time to mention how much a review would help you let other know how you can help them. To date, I've never seen anyone come up with some astounding, earth shattering method for this. It tends to be more along the lines of a common sense, communicative process with your satisfied customers.