HI, it may have showed 16% for you because you may have been using the wrong business name. We are Fat Eyes on Yelp, but also appear sometimes as Fat Eyes Web Development and maybe occasionally Fat Eyes Web Design on some of the others. I loved that you pointed me to getlisted.org. Very helpful! While we have listings on many, I hadn't "claimed" our business on all of them and will follow-through with getting listed on the others.
Nope, sadly, no positive changes. This only just happened on Saturday, the 29th. We are now below the top 50 for our 3 most targeted keywords after being # 7. We'd been #3 for years, had a drop to #15 in October and I'd brought it back up to #7 with a lot of on-page work. I was getting 'A' report cards from SEOMoz. Sigh.
The really sad thing is that we are a good company, with an outstanding local reputation, tons of local high profile clients who love us, very high integrity.........SIGH.