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I'm having the same problems. I saw that Dave_B posted in March. Now it's September. I've tried to ask about the error message in the chat function but the responses are so slow, it's hardly worth waiting. My question was 53 minutes ago and is still flagged as 'unread'.

If you are publishing "fresh news" about subjects that appear on other websites, it can be extremely difficult to rank because of the immediate volume of content being published, much of it on powerful sites. I can have established articles on my site, that have been there for years, this is a site with a DA of 76.  These articles can be swamped in the SERPs by content being published on the New York Times, CNN, LA Times, and many other very powerful and very popular sites.  My rankings will come back eventually, when the content is either deleted from the news sites or it is buried deep in their site as fresher news is added.