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Hi there! My name is Erin, and I'm on the Help Team here at Moz. Thanks for writing in to Q&A! I appologize that it took us so long to respond to your initial support email! We always aim to get back to folks as soon as we can, but we've been a little slammed lately. It looks like our amazing Mozzer Alliancer Annette followed up with you on Friday afternoon, and I'll be taking this request over from here. Our engineers are currently looking in to this. I'll follow up with you via email as soon as I have more information. Cheers! Erin