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I've been experiencing connection time out issues on and off for the last 2 months. Also, when I can get logged in, I often run into errors trying to delete a listing or update a listing. Sometimes it is a time-out error again and sometimes it just says it cannot process my request at this time. Another frustrating issue is it takes 2 months for pending listings to be published.

Yes, I don't like Yext. I sure don't want somebody else in charge of my listings. I've used them on a couple of clients early on and really saw no benefit. I feel like they are absorbing all these local directories and eventually we may have no choice but to use them

You are very welcome, Amber. I think you've made the right decision!