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So happy to hear that you are enjoying the new updates! I will be sure to pass this feedback over to the team in charge of the changes

Hi Dave! Thanks so much for posting your question! Sorry for the trouble here. We've opened up a ticket with our engineering team to get this fixed and I'll be sure to follow up with you via email. I will also pass along the feedback to our product team here regarding the direct downloads and optional request. If you need anything else, please let me know!

Okay - thanks Why are you folks using different formats then? Would it not be better to just have a standard format if no choice by the user? Thanks, Dave Roeser

Hi there. It's more of a technical problem, so rather than looking for an answer on a forum, please email to help@moz.com with explanation of your issue and account credentials - they'll look into it for you.