How many SEO clients do you handle?

[TaylorRHawkins]

I personally believe that that is far too many clients for one person (or two people with the person training under you). If they are paying you for SEO services and you haven't touched some of them in 5 months, that's a problem. These companies want to see results, and if no work is being done and there's no difference in their rankings, traffic, etc., then they will most likely leave your company. Retention is very important and it looks like the way things are structured there that you will certainly start to have clients leave...

[WebMarkets]

50-60 SEO clients is a healthy amount. But of those 50-60, how many are full SEO campaigns? In the SEO world, there are multiple levels of "SEO"...from Google My Business management to heavy link building. In my opinion, you can effectively handle 50-60 SEO clients, but it depends on the package they are signed up for.

Link Building, Google My Business Optimization, Directory Listing, Citation Listings, Guest Blogging, On Page Optimization, on page content, blogging, internal link errors. If you are implementing a full SEO campaign and not delivering, ultimately, you will only frustrate your client and lose them.

Organizing your time and communicating in a transparent manner are the most important factors when running an SEO business. Besides knowing how to implement SEO of course.  

[Roman-Delcarmen]

Im agree with you, just to know your opinion, How many clients/website can a single person handle? of course Im talking just SEO campaigns

[Roman-Delcarmen]

Same question for you Kris, How many clients/website can a single person handle? of course Im talking just SEO campaigns

[DonnaDuncan]

Let's just do the math.

Let's say you can productively work 8 hours a day, 21 days a month. That's 168 hours total.

Divide that by 55 clients and you get 3 hours a month.

I haven't added in any extra time for your "junior" as he/she is probably already using up some of your 168 hours as it is in managing, mentoring, training time.

There is no way you can achieve anything measurable on 3 hours a month, regardless of what the client has signed up for, regardless of the role and responsibilities you've been assigned. Furthermore, if you flip it around the other way, would you want to accept a client that was only willing to pay you 3 hours a month with the expectation that you could "move the needle"? I know I wouldn't.

[EGOL]

This is a really good answer.

Don't allow your clients to learn how many hours per month they are getting.

[MiriamEllis]

Hi There,

I really like Donna's answer, and I think, on an even more basic level, the fact that you are feeling overwhelmed and oppressed by the workload is a clear indicator that the agency has bit off more than it can chew.

Unless the business was doing consulting ONLY (in which case 3 hours per month of consulting for each client might be tenable), it does sound to me like your agency has enlarged its client stable without making the necessary hires to enlarge the staff. A larger agency could certainly be handling 50 clients, but your company is small. The business sounds like it is at an important turning point at which it should consider:

• Reducing the client list

• Determining to take fewer but more lucrative clients

• Determining to continue to grow the client stable, but only after making the necessary hires to grow the agency

I'd be completely frank about this with your agency - let them know it's causing you genuine stress because you don't feel you can deliver quality because the staff is being over-tasked. If the agency is committed to building a respected brand and lasting success, wise decisions are necessary here, and you could be instrumental in helping to protect the brand from earning a reputation for poor quality work. Good luck!

[DonnaDuncan]

"it does sound to me like your agency has enlarged its client stable without making the necessary hires to enlarge the staff"

The agency may have a misguided understanding of how SEO works and thinks you can add a few tags and easy-to-acquire backlinks and their clients' sites will magically skyrocket to the top of search results and convert. You might have to do some education at the same time. I'd prepare some simplified and relevant examples to try to get your points across more convincingly.

Good luck!

[hanamck]

Thanks to everyone that has responded so far.

I have already stated about it being too many clients and they said very similar to what Miriam said but there has been no sign of reduction in clients  only an increase!

We had another email today asking why a site isn't performing well. We're going to have a meeting but my boss isn't there (on holiday) but will strongly make my points based on the above to the others.

I need them to take this seriously as the bad reputation thing looks like it could be happening as so many sites haven't even had basics done right and if these clients go elsewhere this will be easily discovered.

I can understand it's hard to let go of clients (like relationships!) but I really need them to take action If this mess.

I have been looking into copywriters and link building externally today also.

It was meant to be an nice little job 3 days a week but I have turned into an SEO Manager with a junior! You won't even believe I'm only an a contract too! Although I highly suspect they'll want me to stay on

[EGOL]

I am saying this as a business owner and as a former employee who has foot prints on his back....

The business owner should be well aware of the number of clients, the amounts that they are charging, and the number of people who are on staff to do this work.  It seems to me that a choice is being made to collect payments rather than to provide service.

Some people might not like what I am going to say, but if I was the employee here, I would find another job rather than work in an effort to improve this company.  Their actions are likely deliberate.

You have a very generous attitude and ethic that deserves a better work situation.  I hope that you discover an employer who deserves you!

I wish you all the best.