Completely inaccurate rank tracking data

[Harry_TheClickHub]

So Moz, Rank Ranger and data from Search Console all show this domain to be position #1 on Google for a certain search term. However, we can't see the same in manual search (desktop, mobile, incognito, &pws=0, different IPs, phone a friend and so on) and Analytics is showing no organic traffic. We can't even find the website in the top 10 pages.

ANY IDEAS?

Thanks in advance.

[seanginnaw]

Hi Harry,

This is hard to speculate on without knowing the domain/keyword(s) you're mentioning - is there any chance you can supply that?

Typically, I would recommend using the Moz Bar tool to spoof your location to see if this is having an impact on the search results, but without knowing if the keyword you're looking to rank for is region-specific, this is hard to recommend?

In short, any more details you could provide would be awesome!

Regards,

Sean

[Harry_TheClickHub]

Hi Sean,

Thanks for the response. The keyword we are looking at is "B2B Events Agency" and the domain we are tracking is be.uk.com. We are testing from two different physical locations in the UK; London and Exeter, both using Google.co.uk

I've tried two different search profile on the Moz bar and that didn't reveal much. We've had a canned response from Rank Ranger about personalisation and location etc. but from what we can see it's a deeper problem than that.

Many thanks