Facebook page not showing up on mo report

[surreyroofcare]

Hi,

I've recently set-up a Moz local account and have submitted my business to it. However for some reason my Facebook page is not showing up in the listing report. The Facebook page is active and has all the NAP details but in the listing report, it only gives the option of creating a listing.

Am I doing somesting wrong?

https://www.facebook.com/surreyroofcare/

[moz_support]

Sorry for the trouble! There are a few specific details that need to be present on those listings in order for us to appropriately detect and match them to your Moz Local data. Here is list of the criteria for those sources that will enable us to validate your listing:

• The name, address, and phone number (NAP) listed on the page must be an exact match with the listing in Moz Local.
• The primary phone number listed must be a unique local number or a toll-free number.
• The primary page category must be “local business”.
• A minimum of 2 visitor check-ins are required. Not sure what to do here? Head to Facebook's resources to see how to let people check in and how you can check in.
• The page must be fully accessible to all potential visitors, so any restrictions based on age, location, etc. must be disabled. This can be easily checked by attempting to view the Facebook page in a Chrome incognito browser while not logged into a Facebook account; if you can view the page normally in these conditions, the accessibility should be in good shape!

If you're still unable to determine why we're not picking it up, feel free to write in to help@moz.com and we'll be happy to investigate.

[BlueCorona]

Hi Surreyroofcare! Sometimes it takes a little while for Moz local to pick up on the listing -- even if you provided them with the exact URL. I would give it some time, continue to monitor it, and then if it still does not pick up the Facebook listing I would reach out directly to the support team. Hope this helps!