404 Error Complications

[MarketingChimp10]

Hello Moz World!

I am receiving a 404 error on one of my webpages. When I directly input the URL into my search bar I receive a 404 error. However, when I am on my website and link over to the broken webpage from my website I do not receive an error. The page will show up with no issues, and the address in the URL is the address that is receiving the 404 error. i.e. www.mywebsite.com/services

Does anyone know how i should go about troubleshooting this issue? Any suggestions on how I can resolve this? To me, I would think that if the link is not broken when being directed from the website, it shouldn't be broken when entering the url directly into the search bar. Right?

Any info/advice is appreciated.

B/R

Will

[LoganRay]

Hi Will,

It's hard to say without seeing exactly what the format of the broken and working URL is. When you click the link and you get the working URL, do you take that exact URL when entering directly? Or are you typing it in?

URI valet might help you troubleshoot this further. Or if you want to DM me the URL, I can take a look and see if I can identify the problem.

[MarketingChimp10]

Hello Logan,

Thank you for the response. The URI Valet Tool was helpful. I found my error. In all instances except for one I had; www.mywebsite.com/My-Awesome-Services.html and one instance of www.mywebsite.com/my-awesome-services.html.

I did not realize how important consistency is when it comes to capitalization in a website's URL, Lesson learned. Thanks Again Logan!

B/R

Will H.

[LoganRay]

AHA! I had a feeling is was something like that. Glad to help!