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    4. Help! How to Remove Error Code 901: DNS Errors (But to a URL that doesn't exist!)

    Help! How to Remove Error Code 901: DNS Errors (But to a URL that doesn't exist!)

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    • FullSteamBusiness
      FullSteamBusiness last edited by

      I have 2 urgent errors saying there are 2 x error code 909's detected.

      These don't link to any page - but I can tell there is a mistake somewhere - I just don't know what needs changing.

      http://www.justkeyrings.co.ukhttp/www.justkeyrings.co.uk/printed-promotional-keyrings

      http://www.justkeyrings.co.ukhttp/www.justkeyrings.co.uk/blank-unassembled-keyrings

      Could someone help please?

      screen-shot-2015-08-11-at-13.18.17.png?t=1439292942

      1 Reply Last reply Reply Quote 0
      • TimHolmes
        TimHolmes last edited by

        It would seem that there are a couple of DNS issues including not finding a reverse address for the IP on one of the bigCommerce name servers.

        Could not find reverse address for 104.195.80.2 (2.80.195.104.in-addr.arpa.).
        PTR record(s) for the address could not be found in the .arpa-zone. (ip6.arpa. for IPv6 addresses and in-addr.arpa. for IPv4).

        http://dnscheck.pingdom.com/?domain=justkeyrings.co.uk

        1 Reply Last reply Reply Quote 1
        • DirkC
          DirkC last edited by

          Hi,

          It's coming from the links in your footer - I attached a screen copy. (the copy is made on http://www.justkeyrings.co.uk/sitemap/ )

          Not sure what you're doing wrong - the "bad" link is not always appearing (and it appears with both js enabled/disabled - caching enabled/disabled).

          It certainly would not hurt to clean your HTML code a bit - it's should not necessarily pass the W3C validator, but adding basic things like a doc type declaration wouldn't hurt (http://www.htmlhelp.com/tools/validator/doctype.html). It helps the browser to better render your page, I am however not sure that this will help for this specific problem)

          Hope this helps a bit with your search.

          Dirk

          iEMYQLv

          FullSteamBusiness 1 Reply Last reply Reply Quote 2
          • FullSteamBusiness
            FullSteamBusiness @DirkC last edited by

            Thanks Dirk - only just noticed you'd replied!

            I can't get the links to generate the mistake my end - they both are working fine.

            I still have the same 901 error showing in MOZ though. Strange! - could be something to do with a Bigcommerce bug?? More likely it's something I've done wrong!...

            1 Reply Last reply Reply Quote 0
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