The Moz Q&A Forum

    • Forum
    • Questions
    • My Q&A
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. SEO and Digital Marketing Q&A Forum
    2. Categories
    3. Technical SEO Issues
    4. Home Page Deindexed Only at Google after Recovering from Hack Attack

    Home Page Deindexed Only at Google after Recovering from Hack Attack

    Technical SEO Issues
    19 5 371
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • AlanBleiweiss
      AlanBleiweiss last edited by

      UPDATE TO MY ORIGINAL COMMENT

      I initially found a problem doing a ping and traceroute test using Pingdom.com - both returned an "invalid host name" error, something I have not seen previously for both ping and traceroute simultaneously.

      Nitin (see his comment below) did a similar test locally and found both to be okay.  Though he has other thoughts.

      I just wanted to clarify here now, that my original finding may not be a key to this issue, though I want to understand why my test came back that way...

      _nitman 1 Reply Last reply Reply Quote 0
      • _nitman
        _nitman @AlanBleiweiss last edited by

        Ping and traceroute worked for me when I tried using my terminal (screenshot is attached).

        Well, I agree that the problem is actually bigger. If you see its cached version on google, it was last cached on 16th Aug i.e after the issue of index.php/index.html was fixed by the admin (another screenshot attached).

        I tried to see this page as googlebot as well, couldn't find the issue (wanted to check it for cloaking as well).

        0xR3w7s.jpg r8i8Chi.jpg

        AlanBleiweiss 1 Reply Last reply Reply Quote 0
        • killthebillion
          killthebillion @MoosaHemani last edited by

          I think that index.php disallowed was not an issue, I took suggestion and removed it but many sites disallow index.php via robots.txt to avoid duplicate content issue in site.com & site.com/index.php

          here is an example - http://www.shoutmeloud.com/robots.txt

          Still I did it about 10-12 days ago, fetched & submitted to index & also put rendering request.

          Attaching current Screenshot of last rendering request.

          I think some other issue, what's your view on that info:site.com showing some other hacked sites, how's this happening & sites are also changing. Its different in India, Different in US.

          dRHCC0v.png

          _nitman 1 Reply Last reply Reply Quote 0
          • _nitman
            _nitman @killthebillion last edited by

            That's right, its showing different cached versions in different countries. Just checked for US here. Screenshot attached.

            55ymGkF.jpg

            1 Reply Last reply Reply Quote 0
            • AlanBleiweiss
              AlanBleiweiss @_nitman last edited by

              Nitin

              Thanks for doing that - Now I'm stumped - I've never had Pingdom fail before with both ping and traceroute.  And I now wonder if it's a non-issue, or part of the confused mess that Ankit referenced somehow.

              _nitman 1 Reply Last reply Reply Quote 0
              • _nitman
                _nitman @AlanBleiweiss last edited by

                Well, this is probably 1 of the most interesting issues an SEO can come across with. Google is showing different cached version in different countries. For me, that's strange too. Is that usual thing?

                1 Reply Last reply Reply Quote 1
                • AlanBleiweiss
                  AlanBleiweiss last edited by

                  More info.

                  Because Nitin was able to run a ping and traceroute without problem, I went to DomainTools.com - the worlds leading resource for forensic digital investigative research. I use it whenever I am doing investigations for expert witness work I do.

                  When I ran the domain there, it had a screen-capture of the home page from June. So I submitted a refresh, and it came back as not being able to provide a screen-shot of the home page.

                  While not a smoking gun issue, it further clouds my trust in regard to whether the domain is actually functioning properly in the hosting environment as I originally thought it might not be.

                  I will run a deeper test to see if I can get more information, however I wanted to post this update because I believe it relevant.

                  1 Reply Last reply Reply Quote 0
                  • AlanBleiweiss
                    AlanBleiweiss last edited by

                    Domaintools domain report shows no more info that could be helpful.  Leaving me at a complete loss as to what else to check.

                    _nitman killthebillion 2 Replies Last reply Reply Quote 0
                    • _nitman
                      _nitman @AlanBleiweiss last edited by

                      That's what. Not able to find any good information to go next-step for this. But, still checking random things with a "hope".

                      1 Reply Last reply Reply Quote 0
                      • killthebillion
                        killthebillion @AlanBleiweiss last edited by

                        Hey Alan,

                        Do let me know if you find some solution or identify the problem.

                        _nitman 1 Reply Last reply Reply Quote 0
                        • _nitman
                          _nitman @killthebillion last edited by

                          Hi Ankit,

                          Though I have checked for the pages you're serving to bots, could you please have a look at your .htaccess file once? Does it contains something like:

                          RewriteEngine On 
                          RewriteCond %{HTTP_USER_AGENT} (google|yahoo) [OR] 
                          RewriteCond %{HTTP_REFERER} (google|aol|yahoo)

                          Do you have your code's copy in github or bitbucket or any other source code management tool? If yes, please scan last few commits thoroughly.

                          You can create a list of plugins installed recently. Remove them one by one and submit your home page URL to GWT for fetching a fresh copy it every time. Not sure what's the issue here, let's do hit-and-trial to deep dive a bit.

                          killthebillion 1 Reply Last reply Reply Quote 0
                          • killthebillion
                            killthebillion @_nitman last edited by

                            .htaccess file has nothing but

                            BEGIN WordPress

                            <ifmodule mod_rewrite.c="">RewriteEngine On
                            RewriteBase /
                            RewriteRule ^index.php$ - [L]
                            RewriteCond %{REQUEST_FILENAME} !-f
                            RewriteCond %{REQUEST_FILENAME} !-d
                            RewriteRule . /index.php [L]</ifmodule>

                            END WordPress

                            Installed Plugins

                            Yoast SEO, Google XML Sitemaps, Akismat, Udinra All Image Sitemap, Social Share Bar (Digg Digg Alternative), Jetpack by WordPress.com, AuthorH Review.

                            Apart from Yoast, it seems nothing can block site, and Yoast settings are fine, just disabled tag indexing & subpages along with author archive.

                            Problem is something else I guess

                            1 Reply Last reply Reply Quote 0
                            • 1 / 1
                            • First post
                              Last post
                            • Stuck trying to deindex pages from google
                              GastonRiera
                              GastonRiera
                              0
                              5
                              471

                            • A few pages deindexed from Google .. PLEASE HELP!
                              Cyrus-Shepard
                              Cyrus-Shepard
                              0
                              9
                              1.1k

                            • Page disappeared from Google index. Google cache shows page is being redirected.
                              shop.nordstrom
                              shop.nordstrom
                              0
                              5
                              761

                            • Google sees 2 home pages while I only have 1
                              AlanMosley
                              AlanMosley
                              0
                              3
                              118

                            • If my home page never shows up in SERPS but other pages do, does that mean Google is penalizing me?
                              TomRayner
                              TomRayner
                              0
                              5
                              243

                            • 2 links on home page to each category page ..... is page rank being watered down?
                              QubaSEO
                              QubaSEO
                              0
                              6
                              436

                            • Page rank 2 for home page, 3 for service pages
                              Alex-Harford
                              Alex-Harford
                              0
                              8
                              498

                            • Home page URL disappears in Google after switching to WordPress
                              irvingw
                              irvingw
                              0
                              2
                              628

                            Get started with Moz Pro!

                            Unlock the power of advanced SEO tools and data-driven insights.

                            Start my free trial
                            Products
                            • Moz Pro
                            • Moz Local
                            • Moz API
                            • Moz Data
                            • STAT
                            • Product Updates
                            Moz Solutions
                            • SMB Solutions
                            • Agency Solutions
                            • Enterprise Solutions
                            • Digital Marketers
                            Free SEO Tools
                            • Domain Authority Checker
                            • Link Explorer
                            • Keyword Explorer
                            • Competitive Research
                            • Brand Authority Checker
                            • Local Citation Checker
                            • MozBar Extension
                            • MozCast
                            Resources
                            • Blog
                            • SEO Learning Center
                            • Help Hub
                            • Beginner's Guide to SEO
                            • How-to Guides
                            • Moz Academy
                            • API Docs
                            About Moz
                            • About
                            • Team
                            • Careers
                            • Contact
                            Why Moz
                            • Case Studies
                            • Testimonials
                            Get Involved
                            • Become an Affiliate
                            • MozCon
                            • Webinars
                            • Practical Marketer Series
                            • MozPod
                            Connect with us

                            Contact the Help team

                            Join our newsletter
                            Moz logo
                            © 2021 - 2026 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
                            • Accessibility
                            • Terms of Use
                            • Privacy