Is my knowledge graph code wrong?

[Nobody1596916721222]

I inserted the Knowledge Graph code on our site last week and am still not seeing the knowledge graph in our search results. Is something incorrect with my code?

<script type="<a class="attribute-value">application/ld+json</a>"> { 
   "@context" : "http://schema.org",
   "@type" : "Organization",
   "name" : "IssueTrak",
   "url" : "http://www.issuetrak.com/",
   "sameAs" : 
    [ "http://www.facebook.com/issuetrak",
   "http://www.twitter.com/issuetrak",
   "http://plus.google.com/google.com/+Issuetrak"]
   } script>head>

I suspect it is the alignment of the "{" and "}" but others in the company say that doesn't matter. Any other explanations for why the KG isn't showing in the results? Thanks

I did test it with Google's Structured Data Testing Tool and got the "all's good." 

[PatrickDelehanty]

Hey

If it looks good to Google, and all markup is matched up, then you're set!

I double checked and got All Good!

Hope this helps - good luck!

[Dr-Pete]

Keep in mind that well-formatted structured data is only step one of (X), where Google defines X and X is always changing. Ok, I exaggerate a little, but the frustrating key point is that structured data is no guarantee that you will get enhanced results or any kind of Knowledge Graph entity. It's just a suggestion, and Google has to factor in a lot of other things. If the testing tool is giving you the green light, that's usually about the best you can hope for.

What kind of KG entity are you trying to produce, exactly (do you have a sample query with a competitor who has it)?

[VERBInteractive]

Hi IssueTrak,

I do agree with Dr. Pete, anything done is merely a suggestion, I like to think of it as farming, you create the most ideal situation for your organic search results to grow but unexpected influences will cause you to change your approach and some of these unexpected influences will be beyond your control.

One thing I would mention that is a bit of a red flag for me is that your structured data offers no additional organizational info on the home page. So when the google bot crawls the home page they see you are trying to push the Name, Url and the social accounts, this could be considered a bit scammy. I would suggest expanding on the content and add a description, mailing address, etc anything to make it your info more robust. In addition explore the adding the schema for https://schema.org/SoftwareApplication since you folks seem to be a software application company.

The Knowledge Graph info is pulled from multiple avenues, if these suggestions for Schema changes don't start producing better results, start looking outside of the Schema, for an example submit a request for a Wikipedia entry to be written (see: https://en.wikipedia.org/wiki/Wikipedia:Requested_articles/Business_and_economics/Companies)

I hope this helps,

VERB

https://schema.org/SoftwareApplication

[Nobody1596916721222]

Great information! Thanks VERB. How do I get you more stars for your rating?

[VERBInteractive]

Thank you IssueTrak,

Although we have been a member for a long time we just started being more active on the Q&A, more stars will come. Let us know how it works out.