Social Media connection problems

[LaurenSouthers]

Hi

My campaign is not showing a complete set of data on my Social Dashboard and displays the following message:

We are having difficulties connecting to your "Facebook - Welocalize" account. Please go to "Add/Edit Social Accounts" to reauthorize it.

recommendations?

Thanks

[ChiarynMiranda]

Hey Lauren,

Thanks for writing in. Have you tried reauthorizing the connection to Facebook on your campaign? You will most likely need to log into the Facebook account that you originally used to authorize the connection (if more than one account has admin access to the page) and then reauthorize the connection to Facebook.

If that does not correct the error, please email us at help@moz.com so we can look into this further for you.

Chiaryn