Sat in a York Based Office but I get a Google Lincoln local listing :-(

[Nightwing]

Buongiorno from 27 degrees C Wetherby UK

Imagine this scenario... I'm sat in a York Based HQ law office and Google term Langleys and the Local listing is for Lincoln is rendered

The lincoln office is the  smaller sister site 75 miles south of where I'm sitting as illustrated here appears (this is wrong) -
http://i216.photobucket.com/albums/cc53/zymurgy_bucket/langleys-local-listing-jinxcopy_zps26e3492a.jpg

I then do the same thing in a wetherby based office and get the York based local listing appears. So my question is please" what is influencing which local listing is rendered?"

Confused,
David

[MiriamEllis]

Hi David,

This is an odd one, I agree. Obviously, proximity of the searcher to the business in question contributes to what ranks where, but what you are experiencing with office A showing when you are in town B and and office B showing when you're in town A is new to me. If only one of the offices was showing when you were searching from both towns, I would suggest that that location is being judged by Google to be of premium importance, regardless of location. I've seen that happen before. But I don't have an answer for the phenomenon you have described. It's like Google has it backwards!

My suggestion: start a thread about this in either the Google and Your Business Forum or the Google MapMaker forum and see if you can get either a Google Top Contributor or MapMaker RER to escalate the issue to a Google staffer. *You'll have to cross your fingers on this. I can't guarantee you'll receive a response, but the issue is problematic enough for your customers to deserve an explanation, in my opinion.

I would title your post something like: Results Sending Customers To 2 Opposite Locations, Despite Proximity Of Searcher.

Then, show exactly what you are experiencing and be prepared to share the full account details. If you do get an answer from a Google staffer, I would certainly be interested in hearing what they say. Most problems in Local SEO come up over and over again, but this is a new one for me and I'd like to know if you learn anything.