Why my Ranking Keyword not update.

[WearYouWant]

This post is deleted!

[Gijsbert]

Should contact help@moz.com or just wait one more day

[Peterli]

Hi there,

Thanks for reaching out to us!  I am sorry if you are seeing a delay in your rankings.  Generally the date displayed on your web app is when we start the process to collect your rankings for the week.  Normally that process happens during the date and rankings are updated in the assorted order they are assigned to (we do approximately a few thousand jobs a day).

With that said, it does look like your campaign updated later than usual Just to make sure we covered all our bases, I check to see if we had some issue with our SERP collectors and it doesn't look like that's the case, so it is unlikely your next week's job will be delayed.  I went ahead and gave you something for the inconvenience you experienced... you'll just have to wait (it's a surprise).

Hope that helps, sorry for the inconvenience!  If this happens again next week, please make sure to give us an email at help@moz.com so we can do some more digging for you.

Best,

Peter
Moz Help Team.