OSE - advanced reports.

[newstd100]

Trying to run advanced reports, but am being told I've hit my daily report limited - and points me to signing up for a Pro membership - although I already have one. Been like this the last couple of days.

Anyone else experiencing this? Thanks.

[SamWeber]

Hi!

Sorry to hear that you're running into this issue.  I just logged into your account and was able to run a test report for www.seomoz.org.  I'm also seeing that you have 2 of your 5 advanced reports remaining for the day.  Can you tell me if you're still running into problems and if so, answer the following questions for me?

• Were you logged into your SEOmoz account at the time you tried to run these reports?
• Were there specific URL's that you were having difficulty with?
• What OS and Browser is this on?
• Are you having this problem on multiple browers?
• And have you tried clearing your cookies/cache?

I know that's a lot of questions, but they're help us figure out what's going on

Thanks!

Sam
Moz Helpster