Google Plus Places Error

[Jon_bangonline]

We have a large amount of clients and when we are updating their Google Plus Places listing, the ad is still presented as active, however it is not live on Google and when you click to view the listing we get this message 'We currently do not support this location'

I have researched this and found many people are having this issue, but no solutions as of yet. Can anyone shed some light on to this because some of our clients are not thrilled at the moment.

Thanks

Jon

[JaredMumford]

This has been an issue for quite a few months. There are people who believe you should delete your istings using map maker - but I would caution against this.

This happened to one of our clients who was a home inspector. Google removed the listing because we were using his home address as the business address. To fix the unsupported location issue, we simply had to checkmark "hide my address" from the service location area. I doubt that this is a 'simple fix' for most accounts, but in the Google Places forum they continuously restate that quality guidelines and duplication can cause this. The most cited causes are:

Duplicate listings: the client has created a listing(s) in the past and forgot or cant remember the password.

Address: using a P.O. Box

Business Name: marketing copy, caps, phone numbers and keyword stuffing (including adding city/state names)

Description: keyword stuffing

Service Location: not hiding the address when you do not do business from that location (but rather meet your customers somewhere else)

Irregular business hours: Very few business are 24hours and those that are generally fall into certain categories. I.e. Irregular hours (6:00am - 6:00am 7 days a week) for a floor installation company where the address is a residential address will cause a red flag and may nopt pass the algo).

If you are setting up all of your clients using the same model, i.e. every listing uses all five categories where one is from the list and the rest are kw stuffing, then you can try 'slimming' down the listing so that it is has just enough info and isnt optmiized at all, has a proper brick and mortar address, etc. Then submit a reconsideration to Google Places:

http://support.google.com/places/bin/static.py?hl=en&ts=1386120&page=ts.cs

If you see your listing come back in a few days (you may even get a response) then you can try and identify what that listing and your other clients have in common.

[irvingw]

Wait for a week or so, if it's a valid address Google will fix it, it just takes some time.