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    4. Instability on the server - punishment in Google?

    Instability on the server - punishment in Google?

    White Hat / Black Hat SEO
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    • lucastudio
      lucastudio last edited by

      My site has about 50k pages indexed in Google. We are well respected, and we believe our stories add much value to the user. However, we are having serious problems with my hosting service and the site is unavailable for more than 15 hours.

      Unfortunately we also have no provision for him to return to work. I wonder if this kind of instability can cause some punishment on Google, if so, I wonder if there is anything we can do to tell Google that we are aware and working to resolve the problem.

      1 Reply Last reply Reply Quote 0
      • RobertFisher
        RobertFisher last edited by

        Clovis

        You state:** However, we are having serious problems with my hosting service and the site is unavailable for more than 15 hours.**

        Do you have a plan to have the site back up shortly? Next few days even?

        ** I wonder if this kind of instability can cause some punishment on Google**

        Assuming it is not a regular occurrence and the site will be back up in the next day or two even, I do not believe it will be a problem with Google. One thing you could do as soon as it is back up is request to have it reindexed in GWMT. That just gets anything that may have been missed addressed.

        I don't understand when you say **Unfortunately we also have no provision for him to return to work. **

        Are you meaning the server or an employee who in some way has caused the problem? Again, everything will center around your timetable with getting the site back up. If you can fill in some of the details it will help mozzers in assisting you.

        best

        lucastudio 1 Reply Last reply Reply Quote 1
        • RankSurge
          RankSurge last edited by

          Sounds like a tough situation. Once your site gets back online, visit your Google Webmaster tools to see what they are saying in there. You might be able to reply with a message telling them what happened.

          As long as you can get your site back online, you might only see a drop (if any) for a few days.

          Good luck!

          lucastudio 1 Reply Last reply Reply Quote 1
          • lucastudio
            lucastudio @RobertFisher last edited by

            I don't understand when you say Unfortunately wealso have no provision for him to return to work.

            I'm sorry, I'm Brazilian, don't speak english very well.

            I wanted to say that time is not a prediction for the site to return to work. We have a backup but it is very old, 3 months ago. This could also be harmful?

            RobertFisher 1 Reply Last reply Reply Quote 0
            • lucastudio
              lucastudio @RankSurge last edited by

              Thanks, for you attention!

              1 Reply Last reply Reply Quote 0
              • KeriMorgret
                KeriMorgret last edited by

                Hi Clovis,

                This recent YouMoz post has some recommendations of what to do when your site is down. Not sure if you'll be able to use them, but it's worth a read. Best of luck!

                http://www.seomoz.org/blog/how-to-handle-downtime-during-site-maintenance

                1 Reply Last reply Reply Quote 0
                • RobertFisher
                  RobertFisher @lucastudio last edited by

                  I still don't think you will be harmed by Google. Keri posted a good link below regarding a down website. You should give it a read. I did.

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