Rel=Canonical being ignored?

[joshgeake_gmail.com]

Hi all,

We have a toys website that has several categories. It's setup such that each product has a primary category amongst the categories within it can be found. For example...

Addendum's primary url is http://www.brightminds.co.uk/childrens-toys/board-games/addendum.htm but it can also be found here http://www.brightminds.co.uk/learning-toys/maths-learning/addendum.htm. Hence, in the for that url it has a rel=canonical that points to the first url.

For some reason though seomoz ignores this and reports duplicate page content. It doesn't seem to record the canonical tag either.

Any ideas what's going on?

Thanks,

Josh.

[Cyrus-Shepard]

Hi Josh,

If the canonical tags are set correctly, the SEOmoz PRO platform shouldn't throw a duplicate content error for these 2 URLs.

1. Make sure there's not a 3rd (or 4th, 5th, etc) URL reported by SEOmoz that's causing the duplicate content flag.

2. If you suspect an error, feel free to contact the help team at help@seomoz.org. Give them your membership and campaign information, along with the URLs that are causing you problems, and they should be able to help you troubleshoot.