SEOmoz bar causes FF to hang

[RyanKent]

I use FireFox as my browser on a Windows pc. When I close FF it rarely closes properly. The process is still visible in the task manager. I need to end the process to shut it down.

After researching the issue I learned this problem is usually caused by an add-on. I disabled my add-ons one at a time and it is clearly the SEOmoz bar causing the issue. I can run every other add-on without any problem but if I use the mozbar but itself, the issue occurs.

I plan to report this problem to the help desk but first I wanted to ask if others are experiencing the same issue. The more data that can be collected, the easier it will be to resolve the problem.

Thanks in advance for your feedback.

[Jinx14678]

You May have already done all this, but just in case others may be experiencing...

Just as a first step i would remove the MOZBAR (Not disable actually remove fully)

Second clear all cache and cookies (clearing all your PC's temp and prefetch can sometimes assist as well, but not necessarily relevant. And yes i know there are many articles out there that say do not clear prefetch, but they are incorrect...

Next reinstall the Addon

Just from years of support, this is the first steps I would take on any addon no matter the author. Add ons source code is rarely the issue, and most often system specific. But of course there are always exceptions to the rule!!

W00t

Realized after making blanket statement "Add ons source code is rarely the issue, and most often system specific" ..... That could be misinterpreted. Speaking specifically to hung processes, this is caused by a DLL interacting incorrectly, and if your temp and cache is full, this adds to the issue especially in this instance because the browser itself begins reacting slower, because it is having to shift around data every time a query is made. In the instance of Mozbar, I would assume it makes a "call" on almost every interaction with browser.  This is the reason for both the Temp and cache clear as well as reinstall. (Just to verify it gets a "fresh start" at interacting with system resources)

But of course this could be the simple fact that the addon is making so many calls.... Hope i cleared something up (probably not LOL)

[MBayes]

Same issue here. Firefox will eventually close for me, but it takes 5 minutes or so.

[CPU]

If it happens I tend to use the task manager to kill it after 30 seconds.