Wrong types of questions...

[SteveOllington]

Yes there's some incredible experience on here.

I know exactly what you mean, it's all about the on-page at the start. My first learning experience of SEO was the lynda.com learning course. That was all about the on-page. Then I went on to do more research and found that it was pretty much all stuff like that.

I think the on-page might just be easier to write about too, so people choose that to make up the bulk of their content, with a little on off-page. It's not until you get on here and start looking properly at analytics segmentation that you start to see how much more there is to it.

I agree though, I guess it makes sense to start at the easy stuff... it just seems like many SEO's out there (not on these boards) seem to plateau at that point and stop learning any more.

[randfish]

I have to admit that while it can be frustrating to see some of those very basic questions here (and around the web), it's also inspiring to see how many great people jump in to help point folks in the right direction.

Obviously, a company, particularly a venture-backed one like ours, is supposed to earn revenue, scale, etc. but the best and most exciting part for me is feeling like we really can make a difference in our mission to educate and provide the tools for smart, dedicated people to become talented marketers. I'm humbled by how much time and effort is put in by so many people here in Q+A, and hopeful that we really might be moving the needle toward making people across the web better at this challenging process.

In terms of the "evolution" you speak of, Steve, it's my sense that we've got some opportunity there, too. Linkscape + OSE (and competitors like Majestic) helped provide some metrics that shifted a bit of focus off of PageRank and made SEOs think more critically about how we evaluate pages and links. I want to believe we could do that with KPIs if we built the right kinds of reporting dashboards into our software and opened access to more people as well.

If you have suggestions, we're all ears (you can email me personally, too).

[jennita]

This is exactly why I love my job. #thatisall

[SteveOllington]

That's a good point actually. I have to admit that until using the SEOmoz dashboard, I didn't put nearly enough focus onto crawl errors as I should have done, but now with the crawling tool making the issues nice and clear for me I use it and get a lot more of that side of things covered for our clients.

I don't find the questions frustrating though, I don't mind answering the simple questions... I just think it highlights that there's still only a small portion of SEO that's understood or even been made aware of by the bulk of people, who don't realise there's so much more.

I think you're right though, the dashboards and tools out there will change that in time, with people seeing there's far more involved and it's much more exciting than they might first think

[Dr-Pete]

From my own experiences on the private Q&A here and other SEO forums, it seems like you run into two groups:

1. People who are new, trying to absorb everything, and may be misinformed.
2. People who want easy answers.

I admit that I often get frustrated with (2), but I also try to remember that there's a lot of (1)'s in the mix. Many people are just business owners, webmasters who wear multiple hats, marketers who got handed an SEO problem, etc., and there's a mountain of information out there (good and bad), spanning more than a decade of SEO. What often seems "obvious" to us is new to 100s of people every day, and sometimes we have to step back and try to remember that.

[SteveOllington]

Hehe, I promise I'm not making fun, I just can't resist quoting that Ken Robinson video on TED Talks whenever somebody mentions two types of people:

“There are two types of people in this world. Those who divide the world into two types, and those who do not.”

lol.

But yes, you're totally right. I didn't realize it until you mentioned it but there are some questions (certainly a tiny minority) where people just want to be told exactly where to get links, etc...

I reckon I've been guilty of that myself with some stuff though, if I'm truly honest. I think sometimes I'm just aware that others may provide a fast answer where I cannot. Not so much with SEO, but our developer guy Nick suffers that stuff from me all the time. I hate code, can't do it... so on the odd occasion when something codey comes up I think "Well I could sit here all day and figure it out by noon, or I could just ask Nick"

But then, swings and round-a-bouts, my colleagues do the same to me for SEO.

Anyway, off-topic but now that I mentioned the TED Talks I feel I have to post links in case any of you haven't seen them... some of the most incredible stuff in the existence of the web:

http://www.ted.com/talks/ken_robinson_says_schools_kill_creativity.html

http://www.ted.com/talks/sir_ken_robinson_bring_on_the_revolution.html

You simply must all trust me on this and watch them, mind blowing!

[BlastAM]

You are right, when I started learning about SEO it is very difficult to distinguish which way is the best way because of the many conflicting information out there and everyone claiming that they are an SEO EXPERT. It takes a little work and knowledge to become savvy enough to know what to look for, what questions to ask, and find out who the real experts are.

[sferrino]

I think this is a great topic and wish I found this post sooner.

As a person new to the SEOMoz community, not SEO, I am proud that I can start giving back. I too notice that some of the questions are as Steve put, 'not the right questions', but feel that many times if you know the correct question to ask, you will know where to find an answer. Personally I have spend hours looking for and testing different things, just so I wouldn't have to ask a question, it's just my inquisitive nature.

I try to judge, based on the question, whether the person is looking for just the answer and not the means to find it, or is looking for how to find the answer (teach a man to fish), which sometimes works and sometimes doesn't. I am striving towards being able to answer some things in the in-depth fashion that EGOL does.

As Dunamis pointed out, some (read most in regards to SEO) of the information on the internet is old and outdated, and the droves of new people just getting started don't know which is current and why something they tried from a 1998 webpage doesn't work. Since my focus has mostly been On-Site, technical, & server based, those are the only ones I work to answer.

I certainly appreciate that this is a paid forum and not one of the others that have people answering questions with, "I don't know", just to get their post counts up.

As for sticky items, I do see that a majority of the questions are repetitive, but that is just the nature of a Q & A forum. If everything had an answer I wouldn't have a chance to put those braincells back in to action to answer a question I found the answer to years ago. A big thumbs up for the SEOmoz Staff getting involved and adding additional thoughts to questions.

[dignan99]

I find this frustraing as well at times, but guess what?  I had to start somewhere too.  Hopefully many of the people who have found a quality source, such as this site, will be guided in a great direction.

At some point in the future it will be absolute common knowledge that the meta, title etc. will have to optimized well, and the SEO questions will revolve around schema.org, seo strategies for specific industries and networking etc.

I believe things will evolve rather quickly, but some will have to still start at the beginning, and some will have evolved into cutting edge industry leaders.  In any industry this is how it begins, and what you are asking is what will separate the best from the rest.

In such a fledgling industry, I would love to see more outside the box thinking and speculation on where SEO should be heading.  I've had responses about this from some leaders in this community, and many mention that Matt Cutts says SEOers should never be chasing Google.

While some might be chasing, it would be wonderful to see honest speculation to stay ahead of the search engines, where the value added by SEO experts is what Google and the like will start to consider as superior, and change their algos to have an affinity to the best webdev and SEO practices.

[oznappies]

Coming from the other side of the fence as a developer and business owner and not an SEO person, I find that this is a great resource channel to discuss ideas. I will ask questions at time that will be basic, sometimes because I see different view on here or have a answer from the external SEO company we use. I like to know why something is done, not just that its is done. There are many responses I scan on here to find that information, and if I cannot find it I ask. Having spent many years on cutting edge software, I am used to asking questions in forums and just getting silence, it is refreshing in here to see prompt answers, support (thumbs up and good answer icons) and discussion on various topics.

The title of this discussion prompts me to say: 'The only wrong question is the one not asked .When you assume you know the answer to every problem then you become the problem.'

[flowsimple]

I'd rather see the solution involve some hard core user experience upgrades with some minor moderation for duplicates.

To start, the Pro Q&A could borrow some of the UX principles implemented by the User Voice app. Some things that would significantly prevent duplicate questions from being asked again include:

• combining the Search and Ask fields into one box to require all users to search for similar questions before asking.
• Implement an instant on search/filter for all questions.
• Allow administrators to merge 2 similar discussion questions.

Perhaps a bit of investigation of some of other modern forum apps would uncover some other tactics to showcase the most common questions, and prevent duplicate questions.

[5225Marketing]

If it's the questions you're worried about, that's why we're here - to learn from experts.

If it's the answers you're worried about, I think you can tell who are the experts and who are the kindly novices.

As a novice myself, I would be grateful if someone pointed out to me that I could be asking better questions.

This site already has a reference section with articles that cover almost every topic (definitely the basic ones) in SEO. You can always point people to those when they ask a basic question, and put more effort into questions where the author has done their homework.

[Mcarle]

I'm a small business owner who managed to get lost down the SEO rabbit hole a few years ago on another forum.

Since then I have learned so much that I do spurts of intense study for a few months then leave it alone for a year.  I then come back to learn all the new and exiting changes that are constantly going on.

What I do find odd is that in my experience 99.99% of the SEO "experts" who call my business and try to sell me a product or service fail so miserably that I just shake my head & then go back to my own learning instead of paying someone else to do the work for me.

I understand that lots of people who are new will ask the same new questions, I sure did.

If they are asking the wrong ones a two fold approach might help.

a. Answer the question.

b. Guide them to the proper questions with examples of why another method of thinking might be important.