New business acquisition for digital agencies from SEO and CRO

[Yozzer]

I have a nice simple question to ask all you mozzers out there, specifically if you work for a web design/digital agency.

Does your agency get any new business clients through your SEO and CRO efforts?

I'm asking this to try and build up a qualitative data set.

I am responsible for all SEO and CRO at our agency for all clients along with our own website.

Having increased traffic by over 200% in the last 12 months, and obtaining page one of Google for all our targeted keywords, we are still without any new business or ROI.

We are fortunate enough to get a lot of great clients via word of mouth, a great sales team and client retention, I'd really like to know what the bigger picture is here?

If I get enough data back, I'll make it into my first Youmoz post and share all the data with everyone :¬)

I've now added a survey so you answer anonymously: There are only 5 questions in all, your time is greatly appreciated.

http://www.surveymonkey.com/s/New_business_acquisitions_for_digital_agencies

Any feedback gladly welcomed.

Regards

Sean

[A_Q]

Hey Yozzer!

It will be interesting to see your research. Although I doubt you will get many honest responses in the Q&A. You might want to set up a survey for mozzers to complete anonymously.

I'd imagine that most business for most agencies will come from word of mouth. People that are happy with your service to the extent of recommending you are always going to be more likely to provide qualified leads. Essentially the sale has already been made by the person recommending you.

Looking forward to your YouMoz post!

[Yozzer]

Thanks Elias,

A survey is a great idea actually, I could set one up with survey monkey.

I'll wait and see what responses I get through in the first week first. Hopefully they will be honest, as I don't need to know what the agency is.

Personally I think we could all benefit from this kind of qualitative data set, and it needn't stop at agencies. But i think I'll try walking before I run :¬)

Thanks for your feedback Elias, greatly appreciated.

[A_Q]

All the best with collecting the data!

The only thing about people not needing to say which agency they represent is that the company name appears next to responses.

And there are could be some prying competitors lurking

Anyway, I'd be happy to help out with your research so if you do set up a survey - send me a link!

[Yozzer]

That's a damn fine point Elias, and certainly an oversight on my behalf.

I'll definitely do the survey monkey survey, as I understand people not wanting to share this kind of data. I'll share the link Elias once I'm happy with the questions {probably tomorrow now}

Thanks again Elias

Sean

[Yozzer]

Afternoon Elias. I've added a link to the survey now :¬)

Many Thanks

Sean