Moz Local Review Management/Customer Feedback help, tutorials, anything? MOZ do you even like your own tools???

[Worcester-PI]

I am STUNNED and frustrated that a great tool like Moz Local has the great feature like Review Management/Customer Feedback and have ALMOST ZERO content, tutorials, FAQs, or easily found content that quickly explains some important details. You don't have ANYTHING findable to help me explain to employers or fellow new SEOs how to implement YOUR OWN TOOL. Why? WHY???

• I have multiple locations signed up for complete features - want to share individual location with individual property managers - how?

• Exports show "recommendation" as "true" or "false" which I understand - but where in your dashboard is this explained?

• I want to customize my property review report/export - I don't need a lot of those columns which are duplicate info or unknown to the property managers. Possible?

Seriously - should not be this difficult to track down info/direction/shareable info for YOUR OWN TOOL!

[Natalie-Alexis]

Hi there,

Thanks for writing us and sorry to hear about your troubles. You can find helpful documentation regarding the Moz Local  tool here: https://moz.com/help/moz-local

Unfortunately, at this time additional user access is a function limited to Moz Pro. Seated users on your account won't be able to access your Moz Local listings which is why you are not seeing anything  regarding multi-seat functionality.

Customizable reports are not something that is currently offered via Moz Local but we can  definitely  pass along all of your feedback to our Product team for future updates.

If you have any  further questions, please feel free to reach out to us at help@moz.com. Apologies for the inconvenience!