The Moz Q&A Forum

    • Forum
    • Questions
    • My Q&A
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. SEO and Digital Marketing Q&A Forum
    2. Categories
    3. Getting Started
    4. 5xx Crawl Issue might not be issues at all. Help

    5xx Crawl Issue might not be issues at all. Help

    Getting Started
    2 2 57
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • Cfarcher
      Cfarcher last edited by

      Hi,

      I ran a crawl test on our website and it came back with 900 5xx potential errors. When I started opening these links 1 by 1 I could see they were actually working. So i exported the full list of 900 and went to the website: https://httpstatus.io/ pasted the links by 100 and used that. They came back with status codes of  301 / 301 / 200 which i believe means they are okay.

      After reading it says that my programmer may need to see if we are blocking the MOZ BOT or to slow the MOZ BOT down. I guess I'm wondering if this is not done is the site actually having these 5xx errors when Google is Crawling or is it just showing 900 errors because of MOZ BOT but actually things are okay?

      I know the simple answer is to get the programmer to fix the MOZ BOT issue to know for sure but getting programmers to do things take a lot of time so I'm trying to get a better idea here.

      Thanks for your input.

      1 Reply Last reply Reply Quote 1
      • meghanpahinui
        meghanpahinui last edited by

        Hi there!

        Thanks so much for the great question! I'm so sorry to hear you're having this trouble with the 5xx errors. To resolve this we'd recommend adding a crawl delay for rogerbot to your robots.txt file. That crawl delay would look something like this:

        User-agent: rogerbot
        Crawl-delay: 10

        This will tell our crawler to slow down when it's crawling. We do not recommend using a crawl delay of longer than 10 as this can keep the crawl from completing.

        As far as whether this is impacting Google's ability to crawl, I'm really not able to help identify that. I'm so sorry about that! The best suggestion I can make would be to check the server logs for your site to see how it is responding to other crawlers you may be concerned about.

        ​If you have any other questions about rogerbot or the our tools, please feel free to send an email on over to help@moz.com. 🙂

        1 Reply Last reply Reply Quote 1
        • 1 / 1
        • First post
          Last post
        • Does MOZ pick up every issue in one crawl?
          dave.kudera
          dave.kudera
          0
          2
          45

        • We recently switched from HTTP to HTTPS and we are having crawling issues!
          DougDeVore
          DougDeVore
          0
          3
          90

        • Why do ignored crawl issues still count as issues?
          meghanpahinui
          meghanpahinui
          0
          2
          82

        • Crawl issues, how to see a referring link?
          samantha.chapman
          samantha.chapman
          0
          4
          112

        • Crawl rate
          FuelDump
          FuelDump
          0
          6
          324

        • SEO Help
          ARobinson36
          ARobinson36
          0
          8
          216

        • Crawl Diagnostics Help
          DavidLee
          DavidLee
          0
          2
          45

        • How do I update the crawl issues & Notifications?
          SamWeber
          SamWeber
          0
          3
          128

        Get started with Moz Pro!

        Unlock the power of advanced SEO tools and data-driven insights.

        Start my free trial
        Products
        • Moz Pro
        • Moz Local
        • Moz API
        • Moz Data
        • STAT
        • Product Updates
        Moz Solutions
        • SMB Solutions
        • Agency Solutions
        • Enterprise Solutions
        • Digital Marketers
        Free SEO Tools
        • Domain Authority Checker
        • Link Explorer
        • Keyword Explorer
        • Competitive Research
        • Brand Authority Checker
        • Local Citation Checker
        • MozBar Extension
        • MozCast
        Resources
        • Blog
        • SEO Learning Center
        • Help Hub
        • Beginner's Guide to SEO
        • How-to Guides
        • Moz Academy
        • API Docs
        About Moz
        • About
        • Team
        • Careers
        • Contact
        Why Moz
        • Case Studies
        • Testimonials
        Get Involved
        • Become an Affiliate
        • MozCon
        • Webinars
        • Practical Marketer Series
        • MozPod
        Connect with us

        Contact the Help team

        Join our newsletter
        Moz logo
        © 2021 - 2026 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
        • Accessibility
        • Terms of Use
        • Privacy