Massive Drop in Users

[BryanPhelps-BigLeapWeb]

A client of mine is seeing crazy drops in users. Feb. 2018 was an all-time high in organic users, over 38,000. However, there has been a steep drop off since then. In November 2018, the number of organic users was at a little over 1,000. The client said there have been no major changes to the site.

I have no idea what is happening. Below are things I have done already: - Submitted a disavow file- Fixed URL parameters- Performed an entire site audit. Fixed all site errors and re-wrote new metadata. - Made sure no main pages have been deleted. 301 redirects are in place where necessary. - Started to consolidate low-quality pages. If I had to guess, I would assume this is an E.A.T. related drop. I have no way of knowing though. This is a YMYL site, so we are working to increase E.A.T. However, any insight would be helpful. Rankings are dropping off so quick I'm not sure what else I can do. Please comment if you need more context. PLEASE HELP!!

[jasongmcmahon]

Hi there, what's the URL, please? My first thoughts are that you've been penalised, I can't see why else users dropped by 97%. Not without looking at the site that is

[JohnSammon]

I'm sorry to hear about the trouble. If you can post the URL, that would be helpful in sorting out the issue.