Moz information (Rankings, Search Visibility, etc.) not working

[TaylorRHawkins]

Good afternoon!

I had a quick concern / question that I wanted to ask the community. One of my campaigns hasn't moved at all since we put them into our account. Everything has stayed static: 0.00% Search Visibility, 0 Keywords Ranking, 0 Moved Up, 0 Moved Down, etc.,

They have been in Moz for roughly a month now. Does anyone know what might be happening? We are trying to get solid data for our client, but we can't seem to get Moz to index it, perhaps?

Let me know what you think! 
Thanks! 
Taylor

[tawnycase]

Hey there! Tawny from Moz's Help Team here.

This is a great question, and one we'd love to assist you with! We'll just need some more details first. So we're not putting any private details on blast, I'd recommend writing in to us at help@moz.com with all the details of your campaign and what you're seeing, and we'll do our best to answer any questions you might have about the data there.

Thanks!