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    4. Site not showing up in search - was hacked - huge comment spam - cannot connect Webmaster tools

    Site not showing up in search - was hacked - huge comment spam - cannot connect Webmaster tools

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    • AlistairC
      AlistairC last edited by

      Hi Moz Community

      A new client approached me yesterday for help with their site that used to rank well for their designated keywords, but now is not doing well. Actually, they are not on Google at all. It's like they were removed by Google. There are not reference to them when searching with "site: url".

      I investigated further and discovered the likely problem . . . 26 000 spam comments! All these comments have been removed now. I clean up this Wordpress site pretty well.

      However, I want to connect it now to Google webmaster tools. I have admin access to the WP site, but not ftp. So I tried using Yoast to connect. Google failed to verify the site. So the I used a file uploading console to upload the Google html code instead. I check that the code is there. And Google still fails to verify the site.

      It is as if Google is so angry with this domain that they have wiped it completely from search and refuse to have any dealings with it at all. That said, I did run the "malware" check or "dangerous content" check with them that did not bring back any problems.

      I'm leaning towards the idea that this is a "cursed" domain in Google and that my client's best course of action is to build her business around and other domain instead. And then point that old domain to the new domain, hopefully without attracting any bad karma in that process (advice on that step would be appreciated).

      Anyone have an idea as to what is going on here?

      1 Reply Last reply Reply Quote 0
      • Mustansar
        Mustansar last edited by

        HI Alistair,

        I don't think that is because Google is so Angry and its not letting you verify your site in search engine consule. There might be some technical issue or anyother possibel reason. such as, your server might be not responding to Google bot or Google is unable to connect with your server.

        In addtion to that if its download is not redirecting.
        There are other option available for you to verify the site, I am sure, you're femiliar with those but i  reckon to use via domain name provider.

        Moreover, before you submit site, make sure your site is fully secure.

        I hope this will help. 🙂

        1 Reply Last reply Reply Quote 0
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