Really slow to load results on Open Explorer and "error fetching your data" messages

[Dave_B]

Hi, I am new to Moz and I'm finding using Open Explorer a real pain and frustrating, not only is it really slow, but for the past couple of days I've been getting "error fetching your data" messages when trying to show links etc.

Is this just generally what its like or is there another problem?

[grobro]

They have some problems going on: Does OSE look whacky? We've been having some issues with load balancers, which has been causing OSE to throw some exciting errors. Our engineers are all hands on deck trying to figure this out, but we don't have an ETA yet.

Check here too: http://health.moz.com/

[Bryan_Loconto]

Hey Dave!

Yes, I have seen similar issues when using OSE but know that Moz is actively working to improve their tools and will have these items addressed for us all very soon.

Grobo provided that health check link below which is a perfect way to keep updated. Keep faith and don't give up on Moz, trust me you will enjoy it! Cheers

[MaryJaksch]

I'm having the same problems. I saw that Dave_B posted in March. Now it's September.

I've tried to ask about the error message in the chat function but the responses are so slow, it's hardly worth waiting. My question was 53 minutes ago and is still flagged as 'unread'.