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    4. Login on firefox is acting very strange, please help!

    Login on firefox is acting very strange, please help!

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    • mitchamytosis
      mitchamytosis last edited by

      I have just jumped ship from Chrome to Firefox, I have everything setup and working great, except the Moz toolbar!

      I have been able to login twice, but when I navigate it drops off, and when I attempt to login the login page just refreshes!

      Any ideas please?

      Thanks in advance đŸ™‚

      Mitch

      1 Reply Last reply Reply Quote 0
      • GPainter
        GPainter last edited by

        not so much with the tool bar but sometimes on site there is a timeout issue simply go to www.moz.com/logout

        then you can log back in and you should be good.

        1 Reply Last reply Reply Quote 0
        • Sean_Peerenboom
          Sean_Peerenboom last edited by

          Hi There,

          Thanks for writing us! As a first step when it comes to browsers we generally recommend that you clear your cache and cookies in case something is getting in the way. If that does not resolve the issue the next step would be  disabling all third party extensions except for Moz Bar because there is a chance that one of those could be interfering with your log in.

          If neither of these suggestions work I would suggest writing in to help@moz.com and we should be able to provide further assistance.

          Hopefully this helps and if you have any other questions or concerns please feel free to ask.

          I wish you a wonderful day and that everything works out!

          mitchamytosis 1 Reply Last reply Reply Quote 1
          • mitchamytosis
            mitchamytosis @Sean_Peerenboom last edited by

            Iso tested all three tips, clearing cookies fixed it!!

            Thanks so much! Have a nice weekend đŸ™‚

            1 Reply Last reply Reply Quote 0
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