The Moz Q&A Forum

    • Forum
    • Questions
    • My Q&A
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. SEO and Digital Marketing Q&A Forum
    2. Categories
    3. Technical SEO Issues
    4. GWT Change of Address Keeps Failing

    GWT Change of Address Keeps Failing

    Technical SEO Issues
    7 4 434
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • Aggie
      Aggie last edited by

      Followed Google's instructions for using the Change of Address Tool in GWT to move rethinkisrael.org to www.fromthegrapevine.com.  I'm getting this message, "We tried to reconfirm ownership of your old site (rethinkisrael.org) and failed. Make sure your verification token is present, and try again."Even though the site is verified, we undid the DNS change, and checked the meta verification tag.  The tag is correct.  And, since the site is ALREADY verified there was NO way to 'veryify' in GWT again.  The message in GWT says "verification successful."We redid the DNS change, tried again to do the address change and get the same error message. Any ideas?

      1 Reply Last reply Reply Quote 0
      • FedeEinhorn
        FedeEinhorn last edited by

        I guess Google needs to confirm that you own both sites when you do the URL change. When you ask for a change of address, as you edited the DNS records, the old Website no longer exists and cannot be verified.

        Can you keep both Websites alive at the same time? I mean, leave the site up at rethinkisrael.org and also at www.fromthegrapevine.com, both at the same time (that shouldn't be too hard) and then try the Change of Address again. Once completed, you can remove or 301 the old rethinkisrael.org

        Hope that helps.

        Aggie 1 Reply Last reply Reply Quote 0
        • RobertFisher
          RobertFisher last edited by

          Aggie,

          I see the G Verification meta in the old site as of June 27th, 2014. I would go on the WMT forum and the fifth item down is verification. Ask your question on there and you will likely get what you need. I have done a lot of change of addresses and not run into the problem. 
          One question is did you have a preferred domain for the old site (non-www or www)? I noticed that the old site is without WWW and the new is with. If the preferred domain was without, be sure you put the old in as no www and try that.

          Let us know what you find if no one here has a good answer.

          Best

          Aggie 1 Reply Last reply Reply Quote 1
          • Aggie
            Aggie @RobertFisher last edited by

            Robert we tried everything.  We had both www and non www verified, and and set the preferred domain to www.

            During this ridiculous exercise we went back and verified both, redid the redirects and tried the process all over and keep getting the same error.

            Thanks for trying.

            Lisa

            RobertFisher 1 Reply Last reply Reply Quote 0
            • Aggie
              Aggie @FedeEinhorn last edited by

              Tried that too.

              1 Reply Last reply Reply Quote 0
              • RobertFisher
                RobertFisher @Aggie last edited by

                Lisa,

                I am going to try and assist you. I will follow up when I have an answer. Give me a day or two. Sorry,

                Robert

                1 Reply Last reply Reply Quote 0
                • Paddy_Moogan
                  Paddy_Moogan last edited by

                  Hi Aggie,

                  Sorry that you're experiencing problems with your migration.

                  My first thought was that you need to make sure you've verified non-www and www for both the old domain and the new one. It sounds like you may have done this?

                  What verification method did you use to verify your old domain?

                  I found a thread in the Google Webmaster forums which mentions using a different verification method (DNS record on both domains) and that seemed to fix the problem. Here is the thread:

                  https://productforums.google.com/forum/#!topic/webmasters/2BC36MTFIm4

                  Let us know if that helps!

                  Paddy

                  1 Reply Last reply Reply Quote 0
                  • 1 / 1
                  • First post
                    Last post
                  • Console: Change Of Address, 301 Redirects Step Not Working
                    slatronica
                    slatronica
                    0
                    3
                    47

                  • Change of address form in Webmaster Tools
                    donford
                    donford
                    0
                    4
                    1.5k

                  • Https - should I do change of address on WMT
                    Matt-Williamson
                    Matt-Williamson
                    0
                    2
                    290

                  • How a change in IP address affects SEO?
                    donford
                    donford
                    0
                    5
                    284

                  • Importance of WMT change of address and problem doing it
                    DarinPirkey
                    DarinPirkey
                    0
                    6
                    507

                  • Web Master Tools: change of address
                    KaneJamison
                    KaneJamison
                    0
                    2
                    538

                  • How much will changing IP addresses impact SEO?
                    UniFirst
                    UniFirst
                    0
                    8
                    25.3k

                  • Site Change of Address - best method?
                    RiceMedia
                    RiceMedia
                    0
                    5
                    763

                  Get started with Moz Pro!

                  Unlock the power of advanced SEO tools and data-driven insights.

                  Start my free trial
                  Products
                  • Moz Pro
                  • Moz Local
                  • Moz API
                  • Moz Data
                  • STAT
                  • Product Updates
                  Moz Solutions
                  • SMB Solutions
                  • Agency Solutions
                  • Enterprise Solutions
                  • Digital Marketers
                  Free SEO Tools
                  • Domain Authority Checker
                  • Link Explorer
                  • Keyword Explorer
                  • Competitive Research
                  • Brand Authority Checker
                  • Local Citation Checker
                  • MozBar Extension
                  • MozCast
                  Resources
                  • Blog
                  • SEO Learning Center
                  • Help Hub
                  • Beginner's Guide to SEO
                  • How-to Guides
                  • Moz Academy
                  • API Docs
                  About Moz
                  • About
                  • Team
                  • Careers
                  • Contact
                  Why Moz
                  • Case Studies
                  • Testimonials
                  Get Involved
                  • Become an Affiliate
                  • MozCon
                  • Webinars
                  • Practical Marketer Series
                  • MozPod
                  Connect with us

                  Contact the Help team

                  Join our newsletter
                  Moz logo
                  © 2021 - 2026 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
                  • Accessibility
                  • Terms of Use
                  • Privacy