Moz sign in problems This web page has a redirect loop

[genkee]

Hi I keep getting This web page has a redirect loop when using moz in chrome

[EspaiBarcelona]

I happened the same today.  I changed it to mozilla and it worked well.

[DavidLee]

Hi Genkee!

In Chrome what you will want to try is deleting all Moz cookies stored in your browser. You may need to clear all of them as this is what I had to do from my personal machine at home when trying to access our site.

It may not be a permanent fix as many Chrome users have reported this issue with other sites online but so far it seems to work for a while when all cookies are removed.

Hope this helps!

[Kingof5]

I always get this issue in IE11 after I've been logged in but idle for a few hours. I switch to Chrome and it's fine.

[Linda-Vassily]

I get the same problem in Firefox 27.0.1. The odd thing is that it comes and goes even if I do not make any changes.

[LynnPatchett]

Happens to me all the time in Chrome. Quick tip is if you think you are going to see this problem (and I usually know that I will after being idle for more than an hour or so) then instead of clicking the 'moz analytics' button top right click the little person icon to the left of it and choose 'logout'.  You can then login again as normal without having to go through the deleting cookies hassle. Works for me.