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    4. My account keeps asking me to reauthorize it.

    My account keeps asking me to reauthorize it.

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    • Multipleinc
      Multipleinc last edited by

      I've reconnected to analytics multiple times. What's the deal? Why does it keep losing the connection? I'm afraid it's going to cause a lot of gaps in my data.

      1 Reply Last reply Reply Quote 1
      • jennita
        jennita last edited by

        So sorry about that! It's a known issue that's been fixed, but you'll need to follow the below process to fix this issue for you.

        • Head to your campaign settings page on your overview page: http://screencast.com/t/je3mv5DkPbU
        • Disconnect your Google Analytics connection: http://screencast.com/t/59NDMB0Ov
        • Go back to your settings page and click on "connect account."  Please make sure you log into the correct GA account. 🙂
        • Hurray!  This should let you grab the most current traffic data!

        Let me know if that helps!

        Thanks,

        Jen

        auke1810 1 Reply Last reply Reply Quote 1
        • auke1810
          auke1810 @jennita last edited by

          Hi Jennita,

          I have the same issue. On every page I need to reauthorize again... quite annoying.

          The solution you have been giving seams to work for Multipleinc but I have MOZ analytics. It seems MOZ pro and MOZ analytics work different.

          Do I need to dissconnect all my campaigns by hand and reauthorize??

          Auke.

          jennita 1 Reply Last reply Reply Quote 0
          • jennita
            jennita @auke1810 last edited by

            Hi Auke,

            Yes, unfortunately you'll need to disconnect and reconnect those GA accounts in Moz Analytics as well.

            Thanks,

            Jen

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