The Moz Q&A Forum

    • Forum
    • Questions
    • My Q&A
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. SEO and Digital Marketing Q&A Forum
    2. Categories
    3. Technical SEO Issues
    4. Google not pulling my favicon

    Google not pulling my favicon

    Technical SEO Issues
    4 2 1.3k
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • FedeEinhorn
      FedeEinhorn last edited by

      Several sites use Google favicon to load favicons instead of loading it from the Website itself.

      Our favicon is not being pulled from our site correctly, instead it shows the default "world" image.

      https://plus.google.com/_/favicon?domain=www.example.com

      Is the address to pull a favicon. When I post on G+ or see other sites that use that service to pull favicons ours isn't displaying, despite it shows up in Chrome, Firefox, IE, etc and we have the correct meta in all pages of our site.

      Any idea why is this happening? Or how to "ping" Google to update that?

      1 Reply Last reply Reply Quote 0
      • tonyperez
        tonyperez last edited by

        Have you tried naming your file favicon.ico (using an ico generator), placing it in the root directory of your site, and making sure it's accessible without SSL (i.e., http://www.example.com/favicon.ico)?

        FedeEinhorn 1 Reply Last reply Reply Quote 0
        • FedeEinhorn
          FedeEinhorn @tonyperez last edited by

          The favicon.ico is named like that, in the root and accessible both with SSL and without.

          Google used to show it, but a few weeks ago I noticed the issue while I was posting a link to my site in G+.

          1 Reply Last reply Reply Quote 0
          • FedeEinhorn
            FedeEinhorn last edited by

            I found the problem myself.

            My site is under cloudflare, and apparently they were blocking the IP requesting the favicon file.

            As a fix, I added the favicon to the CDN (which does not go through cloudflare) and the issue is now fixed.

            1 Reply Last reply Reply Quote 0
            • 1 / 1
            • First post
              Last post
            • Google index graph duration in Google Webmaster Tools
              ecommercebc
              ecommercebc
              0
              2
              164

            • Local Google vs. default Google search
              MiriamEllis
              MiriamEllis
              0
              7
              230

            • Google not pulling correct Meta Description
              khi5
              khi5
              0
              6
              1.0k

            • How to optimize for different google seach center (google.de, google.ch) ?
              Aleyda
              Aleyda
              0
              4
              270

            • Google Places rank vs Google Web rank
              MiriamEllis
              MiriamEllis
              0
              6
              335

            • Why are Google search results different if you are log'd into Google or not?
              Romana
              Romana
              0
              5
              377

            • I was googling the word "best web hosting" and i notice the 1st and 3rd result were results with google plus. Does Google plus now play a role in improving ranking for the website?
              CMC-SD
              CMC-SD
              0
              4
              318

            • Ranking on google.com.au but not google.com
              Adam.Whittles
              Adam.Whittles
              0
              4
              731

            Get started with Moz Pro!

            Unlock the power of advanced SEO tools and data-driven insights.

            Start my free trial
            Products
            • Moz Pro
            • Moz Local
            • Moz API
            • Moz Data
            • STAT
            • Product Updates
            Moz Solutions
            • SMB Solutions
            • Agency Solutions
            • Enterprise Solutions
            • Digital Marketers
            Free SEO Tools
            • Domain Authority Checker
            • Link Explorer
            • Keyword Explorer
            • Competitive Research
            • Brand Authority Checker
            • Local Citation Checker
            • MozBar Extension
            • MozCast
            Resources
            • Blog
            • SEO Learning Center
            • Help Hub
            • Beginner's Guide to SEO
            • How-to Guides
            • Moz Academy
            • API Docs
            About Moz
            • About
            • Team
            • Careers
            • Contact
            Why Moz
            • Case Studies
            • Testimonials
            Get Involved
            • Become an Affiliate
            • MozCon
            • Webinars
            • Practical Marketer Series
            • MozPod
            Connect with us

            Contact the Help team

            Join our newsletter
            Moz logo
            © 2021 - 2026 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
            • Accessibility
            • Terms of Use
            • Privacy