Bug in Competitor Rankings Report?

[wethink]

I am looking at the report called:

Rankings Report for [Competitor XXX]

For all keywords in the report, the rankings on the main  page say "Not in Top 50"... however when I drill down I can see that this is not true...  there is a graph with valid rankings which were gathered as recently as March 20, 2013 (2 days ago)  is this a known bug?

Regards

Jim Donovan

[wethink]

I have just realized that this is not working correctly at all.... the graph that I saw (and mentioned in my first post) is a graph related to MY SITE that I am tracking, not the competitor site.

I am located in Canada and using Google.ca so i wonder if this has something to do with it?

regards

Jim

[JoelDay]

Hi Jim,

Thanks for the question - I can definitely understand how this is a little confusing.

I took a look at your campaign, and I figured out what's up: you've set up your competitors as http://[Competitor XXX].com, when their actual sites are redirecting to http://www.[Competitor XXX].com. If you add the www, everything should start working as expected!

Hope this answers your question!

Cheers,
Joel