I have assigned a Moz Pro seat to someone but they can't access a campaign's rankings report?

[NineFiftyNine.net]

Hi there,

I'm the account admin on a Moz Pro account. I have assigned a seat to a freelancer who's doing some work for me and they say they can't access a campaign's rankings report? The manage user's section shows them as having a seat license? It's been issued and accepted by them?

Any ideas here?

Thanks

[eli.myers]

Hey there!

Thanks for reaching out to us!

Would you be able to contact help@moz.com so that I can take a closer look please.

Looking forward to hearing from you,

[NineFiftyNine.net]

Thanks.

Have done so.

[MonaLisa4]

I do also having the same query about my site https://www.uaeadvise.com/ please if anyone help me with this. Thanks in Advance!!