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    4. I'm facing website direct traffic-related issue on my website, how to solve it?

    I'm facing website direct traffic-related issue on my website, how to solve it?

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    • RoseAlvina
      RoseAlvina last edited by

      I'm having a huge number of direct traffic on my website. But, I'm not able to know that from where traffic is approaching, like which source or website. 
      I want to know the source of traffic generating on my website?

      _Can anyone help on how to track this traffic? _

      Can you recommend any Tool or some other way to know the source of traffic?

      Due to direct traffic, the stats of my website are here:  https://www.screencast.com/t/p3wxkLdJAL

      1 Reply Last reply Reply Quote 0
      • katemorris
        katemorris last edited by

        Direct traffic is almost always going to be one of your top traffic sources. There are a number of reasons people end up in this bucket.

        1. They open a new browser and go straight to your site. There is no referrer to track here and is what people think of when they see the Direct bucket.
        2. A user was on your site, but kept the tab open. Hours or days later, they get back to the tab and engage again. That is a direct session since there was not a referrer.
        3. A user is blocking the information of the referring site through their own computer settings. You can't control this.
        4. A mistake happens on the referring site's side. You can't see this either or do anything about it. A company I worked for saw a spike in Direct traffic that ended up being Snapchat ads once. There wasn't much to be done.
        5. A mistake is happening in your setup of Google Analytics. This is unlikely, but if you have a custom setup, talk to the person that is in charge of that on your site.

        There are more instances here: https://moz.com/blog/guide-to-direct-traffic-google-analytics and some tips on cleaning this up if you suspect some traffic isn't being tagged correctly.

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