Moz not able to crawl our site - any advice?

[MyFamilClubLtd]

When I try and crawl our site through Moz it gives this message:

Moz was unable to crawl your site on Aug 7, 2019. Our crawler was banned by a page on your site, either through your robots.txt, the X-Robots-Tag HTTP header, or the meta robots tag. Update these tags to allow your page and the rest of your site to be crawled. If this error is found on any page on your site, it prevents our crawler (and some search engines) from crawling the rest of your site. Typically errors like this should be investigated and fixed by the site webmaster.

I have been through all the help and doesn't seem to be any issues. You can check the site and robots.txt here: https://myfamilyclub.co.uk/robots.txt.

Anyone got any advice on where I could go to get this sorted?

[eli.myers]

Hi,

I'm sorry to hear about this! Would you be able to write into help@moz.com as this will allows us to investigate into this via the most convenient method.

Looking forward to hearing from you,

Eli

[Salience_Search_Marketing]

Hey,

We crawled the site just fine with Screaming Frog. Perhaps this is a Moz issue?

Looks like they are well aware of it though.

Thanks!