Any experiences with Reviews.io?

[the-global-communicator]

Hello,

We have used Trustpilot.com for a few years in the past. Service was reasonable and they did what they were supposed to do. However, due to their price and requirement for a full-year payment upfront we stopped using their review collection service.

Is someone using Reviews.io? They are included in Google Review Partners, which seems to be very encouraging:
https://support.google.com/adwords/answer/2375474?hl=en

Also, they have a decent price for their intermediary package (about $ 89/month) and don't require a yearly contract like Trustpilot and some others.

Any experiences you could share about Reviews.io will be appreciated.

• Luciano, The Translation Company Group

[ThomasHarvey]

I've been using them for the past few months and their offering is from what I can see is very good value. I've had a few issues with setting up and learning their platform (as well as actual bugs) however chatting to them on their live chat the issues have been resolved and also they've given credits to make up for their mistakes. So I'm a pretty happy customer of theirs.

[MattJanaway]

We have been using reviews.io for around 6 years (in house and now as an agency). It's a fantastic platform and great value. The team are fantastic, too. In my opinion, they are by far the best option when it comes to gathering trusted reviews.

[JohnButcher]

Hi Luciano, Like yourself, we had used TrustPilot for a couple of years but were recommended Reviews.io. We moved about 3 years ago and has genuinely been one of the better business decisions we have made. From the support received through to the actual product/back-end system Reviews.io, in my opinion, are better for our business and are cheaper than we were paying previously, which is a nice bonus! Good luck with whoever you go with. John