No Reviews appearing in Reviews Tab

[Food_Town]

Hi everybody,

We recently published 31 locations through Moz Local on the Essential plan. We have all 31 locations on Google My Business and they are synced with Moz Local. When I go to look at the reviews, it says that there are no results.

My syncing preferences are the same for each location. I have collect insight metrics and collect user reviews checked.

I was wondering if the reviews take a little while to start showing up or if there is something possibly wrong.

Thanks!

[samantha.chapman]

Hi there,

Sam from Moz's Help Team here!

Reviews are collected daily, so you will want to allow 24hrs for any new items to appear. If you're still running into trouble after this, do pop a message over to help@moz.com and we'll be happy to look into this for you to make sure everything is running smoothly!

[Food_Town]

Thanks, Samantha!