How to delete a Google My Business Account?

[webbizideas1]

I am handling a client's account that has been closed for two years now. We do not have any access anymore to any of the emails that we used to create, we also forgot what were those. So what I did, I claimed it using my company email. Got the code and was able to claim it. Now it is showing up on my GMB Account.

I have read the posts on here and some Youtube videos. Here are the steps I have taken:

1. Opened google.com/business

2. Clicked on the Location

3. Click on the three lines at the top left

4. Here is where I am having a problem. The Settings on here is not for the listing but for my company email.

Here is a screenshot of what I am seeing:

1. https://prnt.sc/in8vsr

2. https://prnt.sc/in8wax

Please help experts.

Cheers,
Patrick

[Andy.Drinkwater]

Hi Patrick,

The best thing I can suggest is try starting here with Google (if you haven't already):

https://support.google.com/business/?hl=en-GB#topic=4539639

From here you can use the Community Forums (very knowledgeable people) or click on Fix Issue. Both options in the top right corner of the page.

Sorry I can't offer advice on this directly.

-Andy