The Moz Q&A Forum

    • Forum
    • Questions
    • My Q&A
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. SEO and Digital Marketing Q&A Forum
    2. Categories
    3. Getting Started
    4. Moz was unable to crawl your site - robots.txt

    Moz was unable to crawl your site - robots.txt

    Getting Started
    5 3 386
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • JRGRDZ
      JRGRDZ last edited by

      This post is deleted!
      1 Reply Last reply Reply Quote 0
      • meghanpahinui
        meghanpahinui last edited by

        Hi there!

        Thanks so much for reaching out!  I'm so sorry you're having trouble with the site crawl!  I took a look at the robots file you provided and looks like when our crawler tries to access the page, it receives a 520 Origin Error from the server. 😞

        We do have a resource in our help hub which may help you dive deeper into the issue: https://moz.com/learn/seo/http-status-codes

        I hope this helps get you pointed in the right direction!  If you have any follow up questions, please feel free to reach out to us via help@moz.com 🙂

        JRGRDZ 1 Reply Last reply Reply Quote 0
        • Cesare.Marchetti
          Cesare.Marchetti last edited by

          Hi JRGRDZ,

          I just checked your robots.txt link: its for sure accessible from the outside, the http status code is OK too (= 200).

          The only suspect thing i see, that shouldn't be a problem actually is:

          User-agent: *
          Crawl-delay: 600
          

          Why do you do that? It allows a crawler (only the ones that follow that rule; Google does not) to access the site only all 600 s.

          Cheers,

          Cesare

          JRGRDZ 1 Reply Last reply Reply Quote 1
          • JRGRDZ
            JRGRDZ @Cesare.Marchetti last edited by

            Good catch! We'll try removing this line. I'l report back our findings.

            This article was helpful: https://moz.com/help/guides/moz-pro-overview/crawl-diagnostics/errors-in-crawl-reports

            1 Reply Last reply Reply Quote 1
            • JRGRDZ
              JRGRDZ @meghanpahinui last edited by

              Thank you. Article was very helpful.

              Jorge

              1 Reply Last reply Reply Quote 0
              • 1 / 1
              • First post
                Last post
              • Can't Crawl Site - but deducting crawls.
                dave.kudera
                dave.kudera
                1
                3
                52

              • Moz Site Crawl can't index WIX sites
                samantha.chapman
                samantha.chapman
                2
                2
                680

              • Moz can't crawl my site.
                eli.myers
                eli.myers
                0
                2
                118

              • Why is Moz unable to crawl my site?
                jbarinaga
                jbarinaga
                0
                5
                145

              • How to have MOZ site crawl pre-launch
                tandvarden
                tandvarden
                0
                3
                98

              • How Do I Scan My New Site & Grade My Work With The Robots Turned Off? For Pre-Inspection before I launch my Site?
                DirkC
                DirkC
                0
                2
                143

              • My question is, when you translate your website to another language, does moz crawl both or do i have to add another campaign to moz so that they can crawl it seperately?
                RyanPurkey
                RyanPurkey
                0
                4
                130

              • How to get moz to crawl a staging domain that is blocked by robots.txt
                SamWeber
                SamWeber
                0
                2
                143

              Get started with Moz Pro!

              Unlock the power of advanced SEO tools and data-driven insights.

              Start my free trial
              Products
              • Moz Pro
              • Moz Local
              • Moz API
              • Moz Data
              • STAT
              • Product Updates
              Moz Solutions
              • SMB Solutions
              • Agency Solutions
              • Enterprise Solutions
              • Digital Marketers
              Free SEO Tools
              • Domain Authority Checker
              • Link Explorer
              • Keyword Explorer
              • Competitive Research
              • Brand Authority Checker
              • Local Citation Checker
              • MozBar Extension
              • MozCast
              Resources
              • Blog
              • SEO Learning Center
              • Help Hub
              • Beginner's Guide to SEO
              • How-to Guides
              • Moz Academy
              • API Docs
              About Moz
              • About
              • Team
              • Careers
              • Contact
              Why Moz
              • Case Studies
              • Testimonials
              Get Involved
              • Become an Affiliate
              • MozCon
              • Webinars
              • Practical Marketer Series
              • MozPod
              Connect with us

              Contact the Help team

              Join our newsletter
              Moz logo
              © 2021 - 2026 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
              • Accessibility
              • Terms of Use
              • Privacy