Business name change - Impact on reviews?

[coolhandluc]

Hi

I have a client who has created multiple GMB listings for his business using the same address, post code and phone number and I am trying to sort it all out.

2 of the listings have 1 review and 1 of them has 13 reviews.

Obviously i want to keep the listing that has 13 reviews and delete the other 2. Keeping the listing with 13 reviews means I will have to update the business name in Google my business because it was originally entered wrongly.

Will the profile need to be verified again? Will my client be able to keep those reviews or will they be deleted?

Thanks

[MiriamEllis]

Hi Neil,

Please check out the big table of options in one of my recent Moz Blog posts for instructions about handling duplicate listings:

https://moz.com/blog/delete-gmb-listing

Then, please come back with any questions you didn't feel were answered by it that relate to your specific scenario. Thanks!

[JoyHawkins]

You shouldn't have to delete any of them.  If you contact Google My Business support they can merge them and should be able to transfer reviews as well.